Shipping

Important informations: 

  • Orders are generally processed and shipped within 2 to 4 business days from our Montreal workshop. 
  • Mimi & August is not responsible for delays that might be caused by the carrier. Once the parcels leave our workshop, they become the carrier's responsibility. 
  • Please make sure to enter your shipping information correctly at checkout. If your shipping address is incorrect or incomplete, your parcel will be lost. If the parcel is returned to us, you will have to pay the shipping fees again to receive it.
  • Please note that Canada Post or other carriers do not deliver during weekends. Orders are delivered only on business days. 
  • Delivery, handling and custom charges are non-refundable. 

 

FREE STANDARD SHIPPING ON ORDERS OVER 100$ BEFORE TAXES CANADA & UNITED STATES ONLY

    Canada 

    Method Est. Delivery  Cost
    Standard
    2-6 business days
    $7
    Express
    1-3 business days
    $25

      

    United States 

    Method Est. Delivery  Cost
    Standard
    5 to 10 business days
    $5
    Express
    2 to 5 business days
    $25

    Please be aware that the estimated delivery time is not guaranteed.

     

    FREE STANDARD SHIPPING ON ORDERS OVER 150$ BEFORE TAXES INTERNATIONAL

    International

    Method Est. Delivery  Cost
    Standard
    7 to 15 business days
    $10
    Express
    3 to 5 business days
    $50

     Please be aware that the estimated delivery time is not guaranteed.

     

    A tracking number will be provided once your parcel has shipped. Delivery time show at checkout are estimated and not guaranteed. The delay may vary depending on the parcel’s destination. If you need your order for a specific date, please email us with your Zip Code at info@mimihammer.com 

    More Info

    Where do you ship?

    We deliver everywhere around the world*, from our workshop located in Montreal.

    * Customs fees may apply depending on the country. We are not responsible for customs fees to be paid upon receipt of the order. 

    When can I expect my package to arrive?

    Once you have completed your order, it can take up to 4 business days for your purchase to be wrapped and shipped. The orders are processed from our workshop in Montreal. Delivery times may vary depending on the parcel’s destination. 

    Incorrect Addresses

    Customers are responsible for entering the correct shipping address and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Mimi & August is not responsible for, nor able to refund or replace orders shipped to the incorrect address.

    Can I pick up my package directly at the workshop?

    Yes, you can! At checkout, select the option « PICK UP » as delivery method. Once you have completed your purchase, it may take up to 3 business days for your order to be processed and ready to be picked up.  

    Hours: 
    Mon-Closed / Tue-Fri 11h - 18h / Sat-Sun 11h - 17h 

    Address: 
    110 McGill suite 202, Montreal, QC, H2Y 2E5, Canada. 
    At the door press 6 and wait for us to unlock the door

    Please note that you must pick up your order within 30 days after you receive the ready-to-be-picked-up email or your order will be canceled without refund or possible exchange. 

    Customs fees

    If you select the international delivery, customs fees may apply depending on your order’s final destination. We are not responsible for customs fees to be paid upon receipt of your order. 

    I chose the Pick up at the store delivery option by mistake, is it possible to get my parcel delivered?

    Yes. Please contact us at info@mimihammer.com . We will send you an invoice to pay the shipping costs. Once these charges are paid, your package will be shipped.