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Subscription Orders

WHAT IS THE SUBSCRIPTION SERVICE?

Sign up for our subscription service to receive a shipment of your standby products every 1-5 months. We’ll automatically ship your recurring order on your schedule to keep your home (or any space) filled with our  essentials scents.

HOW DO I START A SUBSCRIPTION?

It’s simple! Visit the our Home section page for whichever product you’d like to subscribe to. Select “Subscribe” and choose whichever frequency fits your schedule best. Add your subscription to your cart and proceed to checkout as usual. Once we’ve received your order, our team will process and ship your subscription according to the frequency you’ve chosen.

As soon as your order has been placed, you will receive an email notification confirming the subscription details. We will process the initial order. Our team will send an email reminder 3 days before each order ships as a reminder. You will also receive email notifications regarding other important information related to your subscription, including: product additions, billing and shipping updates, and refunds.

DO SUBSCRIPTION ORDERS EXPIRE? HOW CAN I CANCEL?
Subscriptions don't expire, so we will continue to fulfill your order until we receive a cancelation request in our web shop or via email. Feel free to contact our Customer Care team to cancel your subscription anytime at info@mimihammer.com

 

HOW OFTEN ARE CHARGES MADE?
The first order will be charged automatically; every following recurring order will be charged on the anniversary date of your initial order at the selected frequency (1-6 months). For example, if you place your initial order for a 1-month subscription on January 15, you will be charged on that date, then on the 15th of February, March, April, and so on. If you need to change your billing or shipping date for any reason, please email info@mimihammer.com

You can manage your subscription easily! You can change your delivery frequency, update the product quantity, or your billing and shipping address anytime by logging into your Mimi & August account and selecting “Manage Subscription”. Changes to orders can be made anytime within 24 hours of the next scheduled shipment date and you can cancel at any time.